Service excellence and convenience

TriNet handles HR and benefits issues quickly and easily, freeing your staff – and your employees – to focus on other business priorities.

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Any need. One call

TriNet´s dedicated Solution Center gives your employees access to subject-matter experts to answer questions and solve problems. For managers, the HR Helpline provides fast, accurate assistance with HR administration. Whatever the need, trained help is accessible through phone, email, and live chat support.

HR Passport™ in action

See a demo of our secure, online HR portal for managers and employees.

One source

From a simple balance inquiry to an in-depth performance management report, TriNet provides a single source for managers and employees to get information, access, and help.

For managers

HR Passport™, TriNet´s proprietary self-service portal, delivers a wealth of business intelligence – the high-level data that enables informed decisions:

• Employee status, accounting, and performance dashboards and reporting
• Workforce administration through the entire employment life cycle, with proactive manager alerts
• Payroll transmittal, preview, and reporting
• Compensation planning, training through TriNet University™, and more

For employees

TriNet gives employees real-time convenience and control as well, meeting a wide range of information, training, and decision-making needs:

• Online tools to manage enrollment, payroll, and benefits decisions.
• Instant access to information and support through the dedicated Solution Center
• Answers to common questions through the "Ask Benefits" knowledge base
• One-on-one resources for support and development