TriNet Successfully Deploys Authoria CommunicationsT to Customers Nationwide
SAN LEANDRO, Calif. (April 17, 2006) Recognizing a growing trend toward personalized healthcare communications, TriNet, a nationwide provider of human resources (HR) outsourcing services for small and mid-sized companies, has successfully deployed Authoria Communications, the company's benefits knowledge base, to over 1,000 customer companies throughout the United States.
Small companies pay high price tags to offer competitive benefits packages, but employees do not always understand their benefits or recognize them as a major component of their total compensation. Far too often, employers don't have the resources to communicate the value of their benefits effectively. Authoria Communications significantly enhances the ability of employees at TriNet's customer locations to receive fast, accurate answers to their benefits questions, and equips them with the consumer-based knowledge they need to make informed decisions for themselves and their families.
Hundreds of major corporations such as Boeing, Unocal, and Pfizer, use Authoria's knowledge-based system to empower employees to ask questions about their benefits online, to access personalized benefits information via the company's Internet portal, and to search for information on health plans, FSA, COBRA, and other benefits. Authoria offers easy-to-navigate screens that provide as much or little detail as needed. TriNet intends to update the application on an ongoing basis to include additional information such as life and disability plans.
"We're thrilled to offer Authoria's on-demand enterprise-class application for our customers," said Doug Devlin, TriNet's CFO. "By empowering employees to be able to make informed choices about benefit plans and instantly receive side by side plan comparisons, we augment our annual online open enrollments, as well as educate employees year-round about their benefits packages. That translates to increased employee productivity and satisfaction at all of the companies who receive TriNet's HR outsourcing services. Authoria Communications is the only solution that could offer a powerful self-service experience while providing each employee with personalized benefits information."
Representatives from TriNet's toll-free call center will also make use of Authoria, enabling TriNet's customer-facing groups to meet and exceed customer expectations by answering questions in real time with consistency and accuracy.
TriNet's benefits offering varies by geographic region, and offers a robust mix of PPO, HMO, and ancillary benefits to over 17,000 individuals in 48 states. The HR provider also delivers complete payroll, workers compensation, life insurance, and human capital management services to companies in the technology, financial service, and professional service industries.
About TriNet Group, Inc.
Founded in 1988, TriNet delivers outsourced human resources throughout the United States and Canada and specializes in serving technology, financial service, and professional service firms. Its offerings include human asset administration, employer risk management, online employee benefits administration and support, payroll processing, tax compliance, workers' compensation, group health and welfare products, and strategic human capital consulting services. More than simply an HR services provider, TriNet contractually assumes certain legal and financial responsibilities regarding employer rights, legal compliance and risk management. For more information about TriNet, visit www.trinet.com.
About Authoria
Authoria (R) is the leading provider of strategic talent management solutions, helping employers increase the productivity of their workforce in driving their business strategy forward. In October 2005, Authoria beat three leading competitors at the HR Technology Conference Performance & Compensation Shootout. In addition, Authoria's products have been awarded Top Product of the Year by Human Resource Executive Magazine seven times, more than any vendor in the history of HR technology. Authoria 2006 (TM) includes recruiting management, performance management, compensation management, succession planning, and benefit and policy communication, while providing just-in-time knowledge and coaching for managers and employees. Authoria's award-winning solutions have proven successful for more than 300 large employers, representing more than 10 million employees. Customer companies include Boeing, Pfizer, Reuters and Unocal. For more information, visit www.authoria.com.