The Industry Standard for "High Touch" Support

TriNet customers are protected and guided by a network of dedicated human capital specialists and experts. Our unique service model matches the needs of your company's workforce to specific members of the TriNet service team, ensuring a high level of customer service and attention throughout your organization.

The TriNet service team includes:

  • Human Capital Director, who manages a direct relationship with C-Level executives
  • Human Capital Consultant, who provides best practices guidance and expertise to address complex issues such as compliance, pre-employment screening, termination procedures, safety plans, and employee record management
  • Account Services Consultant, offering support for day-to-day benefit and payroll issues
  • Solution Center, which offers a rapid resolution to common HR challenges

TriNet is at the forefront of delivering "high touch" support to its customers, and offers the highest service levels in the industry.

 TriNet Services Delivery Model