Storefront Academy Charter Schools

“Do it yourself” HR proved impractical

Before working with TriNet, Storefront took a do-it-yourself approach to HR in conjunction with a patchwork of solutions. Without a dedicated HR infrastructure, managing functions this way proved to be complicated, time-consuming and costly. Employee relations were handled ad hoc by a variety of members on the leadership team. Other responsibilities such as compensation and offer letter development landed on Nidia’s plate as the Director of Operations, a role that juggles numerous crucial functions to ensure both schools run efficiently. Tracking and processing their faculty’s necessary employment paperwork, forms and paid time off was also an insurmountable challenge. Storefront determined that they needed an outsourced full-service HR solution to help the team stay organized and compliant, further enabling them to have the confidence to focus on their core job responsibilities and lead high-achieving schools. TriNet passed the test.

Graduating to a comprehensive HR solution at a price point that makes sense

For Stuart Wolf, Director of Finance, a significant benefit of working with TriNet is the price structure. With TriNet’s co-employment PEO model, the nonprofit can offer a breadth of benefits through regional and national insurance carriers that may not otherwise be available to them as a medium-size nonprofit organization. Additionally, TriNet’s transparent pricing for full-service HR includes a flat per-employee-per-month administrative fee so service costs are predictable as compared to cobbling together a multitude of vendors. “It makes things a lot easier to have everything in one place rather than have all these different companies dealing with different things,” said Stuart.

Self-service technology strengthens PTO process

Stuart highly values the TriNet payroll solution and experts. “With the payroll company we were using in the past, customer service wasn’t that great and the product was limited as far as what we could do on the platform. We couldn’t track PTO,” said Stuart. The lack of a time-off tracking system, combined with the inefficient process of submitting and approving requests through an online form, created confusion for leadership and staff alike.

Using the TriNet platform, Storefront leadership can take comfort that their time-off tracking and PTO policy syncs with their payroll. Employees can log in to the self-service platform, see their current time off accrual and PTO balance, and request time off triggering an automated approval process.

Nidia believes that by using the TriNet time off feature, their company culture is more harmonious as the tension around PTO is alleviated. The Storefront team is empowered to access HR functions such as submitting time-off requests, accessing their payroll data and updating personal HR information and documents. Nidia is freed up to focus on other matters such as building maintenance, meals and student affairs rather than devoting time to ensuring documentation such as W-4 and I-9 forms, direct deposit authorization, health benefits records, and more, are completed, compliant and properly processed. “I didn’t have the adequate skills or knowledge to handle HR; it was kind of defaulted to my position,” said Nidia. “So working with TriNet has alleviated a lot of stress for me.”

Access to experts for payroll and HR compliance

TriNet understands that not all employment matters can be handled through technology alone. Whenever Stuart requests hands-on support for tricky payroll issues, he can quickly speak to a TriNet payroll services expert to help ensure compliance with pay regulations, reporting requirements and filings, and most importantly, that his faculty is paid correctly and on time.

Nidia relies on the TriNet experts for help on how to handle specific employee relations issues and leverage their expertise with workplace policy development. “I can ask any kind of question and always receive a follow-up with assistance,” said Nidia. While the charter school has a remarkable vision of helping their underprivileged students thrive, the nonprofit isn’t immune to risks with ever-changing employment regulations, especially in the complex employment climate of New York. TriNet compliance experts offer HR guidance and keep up with employment rules to help mitigate risk so Storefront has more peace of mind when it comes to compliance with new employment laws, sexual harassment training, CARES Act provisions and other requirements.

Making the grade

To build upon their commitment to creating lasting change for students impacted by inequity, Storefront Academy has ambitious growth goals. They plan to add new academic grades to the Harlem and South Bronx schools and continue to seek new opportunities for locations in other communities where they can best serve. TriNet is proud to provide a solution that optimizes their organizational processes so they can focus on high-quality education.