Customer Success Support

Direct access to the right HR expertise

Solution Center

Customer Success Support can help you with:

  • Payroll support - company payroll and worksite employee paychecks.
  • TriNet platform assistance - navigation, Workforce Analytics and reporting, leave of absence online support, paid time off.
  • Applications - Learning Management, Expense Management, Applicant Tracking, Performance Management.
  • Benefits funding and reporting.
  • Worksite employee benefits.
  • HR guidance and best practices.
  • Your overall TriNet relationship and business strategic review.

... in addition to many more HR and employment-related topics that you may need assistance with.

Contact Customer Success Support

Phone: 800.638.0461
Monday through Friday
6 a.m.–midnight ET (3 a.m.–9 p.m. PT)*

Chat: Log in to TriNet (
click "Contact TriNet > "
Chat, available 24/7*

Email: or 
if your worksite employees have questions

*TriNet is closed on select U.S. holidays.