The early-stage VC firm recognizes the value of putting the right systems, tools and processes in place to enable their start-ups to scale—and TriNet is one of those solutions. “We always encourage our companies to start treating the business like it's a $100 million business from day one, even if they’re not,” said Joseph. To help founders in their portfolio stay focused on business and profitability, Crosslink recommends TriNet as an HR solution to help manage the day-to-day and complex tasks such as payroll processing, benefits administration and risk mitigation from potential HR-related liabilities, to name a few. They believe that outsourcing HR to TriNet at the onset of the investment lays the foundation for rapid scale, minimizing potential HR issues and complexities down the road.
Crosslink values having a team of TriNet HR experts who help their portfolio companies and their employees handle tough HR needs. “It's hard to make some decisions in a purely digital platform without somebody to pick up the phone and call. I think customer service is where TriNet really shines,” said Joseph.
In addition to human customer service, the TriNet solution includes a comprehensive self-service platform to manage HR needs in real time. “The TriNet platform makes it so easy to do everything from shift your withholdings on your W2, to having your tax information readily available, to viewing your paychecks in such a detailed, intricate manner so you can understand exactly where everything is going,” said Joseph. He also appreciates the TriNet mobile app which enables employees to view pay details, access benefits cards, request time off and more, from anywhere.
Crosslink outsources their HR to TriNet so their team of over 30 employees can prioritize finding new, cutting-edge companies and supporting their portfolio. “The reason why Crosslink continues to work with TriNet is the quality of the product, and the support that you give entrepreneurs and your venture clients is unprecedented,” said Joseph. TriNet empowers Crosslink Capital and their companies to focus on what matters most—supporting big, bold ideas.