Customer Support

Get the HR support you need quickly and easily.
One-on-one access to an HR expert is just call or click away.

Contact Us

Get advice and answers from the TriNet team on the HR concerns you face.


Log in to TriNet ( and click Contact TriNet > Live Chat, available 24/7*

*TriNet is closed on select U.S. holidays.



Call 800.638.0461
Monday through Friday
6 a.m.–midnight ET
(3 a.m.–9 p.m. PT)*

*TriNet is closed on select U.S. holidays.



Company Admin/Manager Inquiries:

Employee Inquiries:

Access the TriNet Platform Wherever You Go

Use one platform to access your HR anywhere:

  • Easy access to your payroll, benefits and employee information

  • For help logging into your account, simply visit our Log in Assistance page

  • TriNet Mobile for your handheld device is available for iOS® and Android
App Store Google Play
TriNet Mobile App


Frequently Asked Questions

  • Q. How do I contact support?
  • Q. How can I get assistance logging into my account?
  • Q. When will I receive my W-2 form?
  • Q. How do I access my Form W-2 online?
  • Q. How do I verify employment?
  • Q. How do I get assistance with my 401k?
  • Q. How does a new hire enroll in the 401k?
  • Q. What is the deadline to elect benefits?
  • Q. When do I need to submit my life status change?
  • Q. Where can I find my paystubs?
  • Q. Who do I contact for payroll deduction questions?