Customer Support

Get the HR support you need quickly and easily.
One-on-one access to an HR expert is just call or click away.

Contact Us

Get advice and answers from the TriNet team on the HR concerns you face.
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Chat

Log in to TriNet (login.TriNet.com) and click Contact TriNet > Live Chat, available 24/7*

*TriNet is closed on select U.S. holidays.

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Call

Call 800.638.0461
Monday through Friday
6 a.m.–midnight ET
(3 a.m.–9 p.m. PT)*

*TriNet is closed on select U.S. holidays.

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Email

Company Admin/Manager Inquiries:
Connect360@TriNet.com

Employee Inquiries:
employees@trinet.com

Access the TriNet Platform Wherever You Go

Use one platform to access your HR anywhere:

  • Easy access to your payroll, benefits and employee information

  • For help logging into your account, simply visit our Log in Assistance page

  • TriNet Mobile for your handheld device is available for iOS® and Android
App Store Google Play
TriNet Mobile App

 

Frequently Asked Questions

  • Q. How do I contact support?
  • Q. How can I get assistance logging into my account?
  • Q. When will I receive my W-2 form?
  • Q. How do I access my Form W-2 online?
  • Q. How do I verify employment?
  • Q. How do I get assistance with my 401k?
  • Q. How does a new hire enroll in the 401k?
  • Q. What is the deadline to elect benefits?
  • Q. When do I need to submit my life status change?
  • Q. Where can I find my paystubs?
  • Q. Who do I contact for payroll deduction questions?