Support That Works for You

Our expert support paired with user-friendly, self-service tools means that you have a partner who’s always accessible — and ready to help you with any HR challenge, big or small.

We're here for you

HR Platform & HR Plus

Contact support now following these instructions for HR Platform and HR Plus customers:

  1. ‘Log in to HR Platform’ and select the blue chat box on the bottom right of the dashboard.
  2. Type your question and click ‘Submit’.
  3. Review the instant resolutions or click ‘Contact Support’ at the bottom
  4. Select the topic that best suits your issue to be routed to the right specialist.

Log in to HR Platform

Access our extensive resource library for more tools and guidance:

TriNet Mobile App Chat

Access TriNet PEO on mobile

Download our app to get easy, instant access to your payroll, benefits and employee information. Plus, find real-time support when you need it on the go.

TriNet PEO app is available for both iOS® and Android™

App StoreGoogle Play


Access TriNet's HR Platform on mobile


For our HR Platform and HR Plus customers—stay connected to essential HR tools and resources wherever you go. Designed for on-the-move accessibility, our app puts payroll, benefits and HR support right in your pocket.

TriNet HR Platform app is available for both iOS® and Android™.

App StoreGoogle Play

Frequently Asked Questions

Chat: Log in to TriNet PEO and click Contact TriNet > Live Chat, available 24/7*

Call: 800.638.0461, Monday through Friday 6 a.m.–midnight ET (3 a.m.–9 p.m. PT)*

Company Admin/Manager Inquiries: Connect360@TriNet.com

Employee Inquiries: employees@TriNet.com

TriNet HR Platform and HR Plus Customers: Find contact information in our help center

*TriNet is closed on select U.S. holidays.
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ESAC Accreditation
We comply with all ESAC standards and maintain ESAC accreditation since 1995.
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Certified PEO
A TriNet subsidiary is classified as a Certified Professional Employer Organization by the IRS.