Company size
20-99 Employees

Industry
Professional Services

Location
Denver, CO

Challenge
A business creating self-led travel experiences worldwide needed help navigating a unique HR and compliance market when they opened their first office stateside.

Solution
TriNet provides the technology and support that Macs Adventures needs to manage their team in the U.S. while navigating multi-state compliance and offering access to competitive benefits for their hard-working employees.

[music] Macs Adventure specializes in organizing fantastic hiking and biking trips in the UK and Europe. We prepare perfectly planned itineraries with great accommodation, baggage transfer, and perfect hikes and bikes to let you connect with people and places that are so special. What differentiates Macs Adventure from other travel companies is that we only do self-guided trips. In total, we've taken hundreds of thousands of people on trips across the UK and Europe. So opening up a US office brought some real challenges around people and HR. We were a successful UK-based business with great US customer base, and we wanted to serve them better by having a physical presence. And I had no idea just how difficult it would be to hire, stay compliant, offer a great benefits package, have support, and try to do everything ourselves. TriNet offered us fantastic HR support. It was easy to deal with, and they had a great platform that was easy to onboard our colleagues as well as our HR team.

TriNet helps me with my day-to-day HR responsibilities in so many ways. Above all, they make my life so much smoother. We have a global business. We have three different offices. I am the only HR person in the US office. So knowing that I have TriNet to rely on for smooth payroll processing, benefits processing, compliance. It really helps me sleep better at night. We have about 35 employees here in the US. Eight of them are remote, about six different states other than Colorado. So we have a lot of different compliance regulations to follow for those different states. And that's where TriNet really steps in and helps me stay compliant. I have had a great experience with the TriNet platform. I love how easy it is to navigate. I take full advantage of the reporting functionality of the TriNet platform, especially for payroll. The reporting function is really easy. The benefits packages that TriNet is able to give us access to absolutely helps us recruit new employees into the business because of a wide variety of offerings. Personally, my favorite part of TriNet is the relationships that I've built with the people at TriNet. I feel like I'm so supported. It almost feels like they're an extension of our own team, which I really, really appreciate.

The future of Macs Adventure is very exciting. There's so much potential in the US, and we're really excited about growing our team and growing our business with TriNet. [music]
My favorite part of TriNet is the relationships that I've built with the people at TriNet. I feel like I'm so supported. It almost feels like they're an extension of our own team, which I really, really appreciate.” 
Connecting through travel

Founded in 2003, Macs Adventures offers self-guided trips around the world, designed to introduce and empower more people to experience and travel more places while supporting the communities they visit.

When they expanded with their first U.S. office, Macs knew they needed additional support to navigate the different HR, compliance, and benefits environment. With TriNet, Macs Adventures’ small U.S. HR team has the technology and support they need to manage both local and remote employees, as well as access to benefits that help both in retention and recruiting.

Learn how TriNet’s comprehensive HR solutions can help your business.

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