Ann Arbor, Michigan
A software company, dedicated to making it easier for schools, camps and more to care for children, needed an effective solution to do the same for their talented team.
TriNet HR Platform provides DocNetwork with the tools they need for a growing, hybrid workforce, so they can spend less time on operations and more time focusing on collaboration.
DocNetwork is a software program originally designed to give camp administrators the support they need to care for kids, ensuring they give the right medicine, at the right time, to the right child. After spending a summer at a youth summer camp himself, pediatric physician Dr. Michael Ambrose set out to create a less labor intensive, more secure way to care for children at camp, with electronic health records that detailed medications, immunization history, and allergy details.
Today, DocNetwork is a holistic online electronic health records management provider, with solutions that track allergies, registration, medical supplies and beyond for camps, childcare providers, and schools.
To keep pace with growing demand for their solution, DocNetwork needed to grow, calling for more developers, sales support, and customer service team members. With this growth, the technology-first doctor knew he needed an equally effective platform to support his team, while minimizing time spent on people operations paperwork and manual processes.
“Everything we did prior to TriNet HR Platform was manual, mostly captured in Google sheets and ultimately not sustainable. You can do a lot with 10 people and a bunch of spreadsheets, but we were growing and needed a system to scale with us. Tracking PTO, remote workdays and who was in or out of the office was a very scattered process,” said Nigel Berry, Head of People Operations.
Following the pandemic, DocNetwork wanted to focus on smart, inclusive, and transparent hiring and onboarding. The TriNet HR Platform enables them to create and support the employee experience they want, with business analytics, customized automated emails, prompts and reporting on hiring and payroll, and more. And, with a hybrid work model, tracking different workdays and providing transparency into the team via their organization chart helps DocNetwork maintain their collaborative spirit.
As they have expanded their offerings to serve more areas and needs, DocNetwork continues to rely on TriNet HR Platform’s technology to meet their team’s needs and save them time.