ResourcesNewsletterWeekly RoundUp - July 14, 2025

Why AI is poised to become HR’s next secret weapon.

Are You Using AI in Your HR Admin?

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The AI-Enhanced HR Leader

Artificial intelligence (AI) isn’t a future concept anymore. It’s here and it’s reshaping how we all work. From automating payroll processing to answering HR questions in real time, AI is becoming a recognized HR tool. Read on about how AI can help you work smarter, not harder.  

Inside:

ARTICLE:

AI at Work:
What HR Leaders Need to Know Now

For small and medium-size businesses, AI can be a true equalizer. It can help manage time-consuming tasks, reduce errors, and surface insights from data you might otherwise miss. That means more time to focus on people, strategy, and growth.

Surprising AI Trends from the Workforce

Our recent research* found that:

Graphical stats: 75% of full-time employees in SMBs use AI in their roles, 66% use it for HR tasks like payroll, benefits, and employee questions, 1 in 3 workers prefer asking an AI assistant over a human—often for quicker responses, easier interactions, and added privacy

But There’s a Trust Gap

Even with this progress, not everyone is sold. While 59% of employers are comfortable using AI to answer benefits questions, only 41%* of employees feel the same. There’s still work to do in building trust, showing value, and making AI feel like a tool and not a threat.

What You Can Do Now

If you’re exploring or expanding AI use in your business, here are five ways to get more value and more buy-in from your team:

1. Educate & Train
Demystify AI for your team. Offer short, practical training that explains how it works and how it helps.
2. Be Transparent
Explain why you’re using AI, how it supports your goals, and what safeguards are in place.
3. Invite Feedback
Loop employees in early. Ask how AI tools could support them and listen closely.
4. Use AI Responsibly
Put ethical guidelines in place and monitor tools regularly for bias or missteps.
5. Focus on Help, Not Hype
Make it clear that AI isn’t here to replace jobs. It’s here to remove bottlenecks so your team can focus on bigger priorities.

The Bottom Line

AI can help boost productivity, reduce admin burdens and even enhance employee experience. The key is thoughtful implementation, balancing efficiency with empathy and speed with trust. As AI continues to evolve, companies that prioritize transparency and purpose may be better positioned for long-term success.

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