Connect 360

HR experts at your fingertips
in real time.

Businesses often face a tradeoff: quick answers or accurate HR advice.

With Connect 360, there’s no need to compromise. Access the right HR expertise on your time.  Connect 360 is more than a call center. It’s a program designed for small to medium-size businesses and powered by real people—hundreds of TriNet HR professionals who are ready to help, so you can manage HR complexity with ease and confidence while keeping your focus on growing your business.

Tough questions get expert answers.

HR isn’t easy. It’s highly specialized, which is why we built Connect 360 around a team of experts. We connect you with the right expert. Whether it’s the HR challenge of the moment, like returning your employees safely to the office or help with handling your employee relations issue, you’ll get the advice you need.

Ask your most challenging HR question:
For the first time we have a pregnant employee. What should our parental leave policy be?
I have an employee who isn’t working out. How do I address the situation?
I need to run an off-cycle payroll. Can you help with special tax and 401k instructions?
I’m establishing a remote work policy. What should I consider?
What kind of benefits strategy and career development should I offer to help retain my key talent?
I’m budgeting for new hires. Can you assist in strategic compensation discussions?

Our experts advise on:

  • Payroll
  • Benefits
  • Compliance
  • HR policy
  • Employee relations
  • Performance management
  • Talent acquisition
  • Compensation and more

Need an answer? Here’s how to connect, 24/7.

Your work extends beyond the 9-to-5 and your time is valuable. Connect 360 is purpose-built to be there for you when you need it with extended hours and availability via phone, email and chat.

Quick access plus expertise means you get quality advice and resolution at the speed of your business.

Connect to a specialized expert from 6 a.m.–midnight ET (3 a.m.–9 p.m. PT).

Phone: 800.638.0461


Chat: Log in to TriNet and click Contact TriNet > Live Chat, available 24/7*

*Excludes U.S. holidays.

Strategy with support.

HR is important to the success of your business. Your dedicated TriNet account manager serves as your strategic resource for planning and guiding you on how to maximize your experience with TriNet. It’s a proactive and personalized relationship—we’re at your side as you build and grow a resilient business.

Connect with us and find out what we can do for you.

Give us a few minutes and we’ll give you the 360-degree view of what we offer.

Fill out the form and we’ll contact you to set up a time to chat.  

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