TriNet | Harris Flash Polls
TriNet teamed with The Harris Poll to better understand the broad COVID-19 response among small and medium-size businesses in the U.S.—beyond our own customers. This has allowed us to provide timely information and resources to our customers and other SMBs to help them navigate the changing and complicated COVID-19 business landscape.
Download and read the key findings from each wave of our ongoing flash polls.
Most SMB leaders (70%) have a recovery strategy in place, and two thirds (68%) expect their businesses will be able to bounce back in 6 months or less once they’re able to operate at full capacity again. Dealing with the economic downturn and new social distancing requirements rise to the top in terms of recovery challenges, even more so than recovering from lost sales. Find out whether SMBs think their business will be stronger, weaker or about the same as it was before the pandemic—the results may surprise you.
In light of the difficulties, 86% of SMB leaders say their business has handled the challenges brought on by the pandemic well. And the support that SMBs feel from colleagues and community has played a big role. Find out what the single most difficult area of dealing with the COVID-19 crisis has been – it may not be what you might expect.
Nearly 7 in 10 (69%) SMBs have a formalized business continuity plan in place, but of these, nearly half (46%) haven’t updated it within the past year or had a plan specifically to handle a pandemic (only 18%). Find out what changes SMB leaders have already made, or plan to make, to their continuity plans after their experience handling the COVID-19 crisis and in which specific areas.